Frequently Asked Questions
آخر تحديث: July 13, 2026
Answers to the questions we hear most often. Can't find yours? Contact support.
How fast is delivery?
Every product on G3X is digital and delivered the moment your payment is confirmed by Stripe. Most orders arrive within seconds.
What payment methods do you accept?
All major debit and credit cards processed securely through Stripe. Payments are charged in USD by default and displayed in your selected currency.
Where do I find my keys and downloads?
Once your order is delivered, keys appear under Account → My Keys and any downloadable files under Account → My Products.
Can I get a refund?
Digital goods are non-refundable once revealed or downloaded, except when the product itself is defective. See our Refund Policy for the full rules.
Is my payment information safe?
We never see or store your card details. All payments are handled directly by Stripe, a PCI-DSS Level 1 certified provider.
How do I contact support?
Visit /support or email support@g3x.com. We reply within a few hours, 24/7.